Contact Pekerly

Questions about a booking, a payment, your account or working with Pekerly — the fastest way to reach us is by email, and most answers are already in the app's help centre.

Customer support

For help with bookings, visits, deliveries, payments or anything in the app, email support@pekerly.com. If your question is about a specific booking, the booking's chat and the in-app help centre are the quickest routes.

Provider support

Pekerly Runners, shoppers, beauty professionals and merchants can reach the same team at support@pekerly.com — include the email address on your Pekerly account so we can find your record quickly.

Safety concerns

For anything urgent or safety-related, use the in-app safety tools on the booking first, then email support@pekerly.com with the booking details.

Working with Pekerly

Thinking of joining as a Pekerly Runner? Read about working with Pekerly and apply in the app.